Shipping white glove delivery:
Some of our antiques require White Glove Delivery to ensure safe arrival. While we do not provide White Glove Delivery ourselves, we use only trusted national delivery companies. When your item has been picked up from our studio, you will receive email notification.
The delivery company will contact you to schedule the delivery. Your item will be delivered into your home, placed exactly where you want it, and all packing materials removed. Please inspect your item for any damage and report any damages to the White Glove Delivery company. Please note that White Glove Delivery can take up to 4 weeks. White Glove Delivery is not available outside of the contiguous U.S.
We carefully pack and ship via FedEx Ground and USPS Priority Mail within 2 days of your order. Once your item has left our studio, you will receive an email with tracking information for your package. Sorry, but we cannot ship to P.O. Boxes via FedEx.
In the unlikely event that your item arrives damaged, please contact us immediately (within 3 days) via phone or email. Please keep the damaged item and all of the packaging material and provide photos of the damaged item.